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Spain is looking to amend its Customer Service Law to block unwelcome cold-calling from businesses, something which the government promised to implement months ago.
Under the reform companies will have to use a specific digital code/prefix when calling customers, allowing telecom operators to block any unauthorised calls from companies without the code.
Minister of Social Rights, Pablo Bustinduy said that blocking unsolicited calls would protect “the well-being and privacy of consumers.”
Bustinduy said the measures would be introduced via amendments to the consumer rights bill which will be debated in parliament “in the coming weeks”.
According to a 2023 study carried out in 39 countries by US security company Hiya, 42% of calls in Spain in the third quarter were spam, the second-highest percentage in Europe.
So the question is, would you like to see spam calls banned in Australia?
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